10 Things to Consider When Buying two-way communication service

Author: Helen

May. 12, 2025

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Top 5 Things to Consider When Choosing a Two Way Radio

There are lots of situations where you’ll need your staff or team to keep in touch with each other, whether that’s as part of they day jobs or for a special event. Mobile phones do have their place – and almost everyone on your team will have one – but they have significant disadvantages when it comes to instant communications, multi-way conversations, durability and built-in safety features.

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Two-way radios are a highly cost-effective alternative to mobiles and are incredibly versatile, portable and user friendly. Anyone can use them with very little training. There are so many different ways they can be put to use, whether you’re planning an outdoor event and need to keep your staff coordinated, or simply want to make communication within the workplace that little bit easier.

1. The Maximum range:

The maximum range capable on two way radios using the PMR446 frequency on a transmit power of 0.5W is up to 10km. However, that could only be achieved in ideal conditions, i.e. at a high altitude with no obstacles between the two radios. In a built-up urban environment, the maximum range will likely be a lot lower. However, a good quality radio should provide adequate range for the vast majority of users. If you need anything over and above that, then you will need to consider a more powerful two-way radio.

2. The number of handsets:

The number of handsets you’ll need will depend on the number of staff who will be using them at one time. If your business works in shifts (e.g. manufacturing or warehousing) then you’ll only need enough handsets for the number of users on the premises at one time. But if you’re staging an event then you may need all your team to be connected at the same time. You may also need to think about whether everyone on the team really needs a handset, or if they’re only needed by selected team members, e.g. supervisors. At OS Comms we can help you make this decision: just tell us the numbers of people in your team and what you need them to be able to do, and we’ll work it out for you.

3. VHF or UHF?

Very high frequency VHF (136 – 174MHz) signals generally work best outdoors, giving a somewhat longer range for the same power output than Ultra High Frequency UHF (400 – 470MHz). However, VHF signals really do not work well when there are obstructions like buildings around. For most users who want their radios to be “good all-rounders”, UHF is the best choice. But if you plan to use your radios only in open countryside (or at sea – maritime radio is VHF) then VHF is better for absolute range.

4. Will you need emergency features?

If you need to continually monitor the wellbeing of your staff then most mainstream two-way radio systems can be designed to include the following features:

  • Emergency button: a panic alarm to immediately alert others.
  • Lone worker: to proactively monitor the safety of staff who are working by themselves for long periods.
  • Man down: a distress signal will be sent if an employee falls and remains horizontal for pre-set period of time.
  • Location tracking: locate every member of staff so that missing personnel can be quickly identified.
  • Voice & data recording: every call and every piece of data can be recorded, allowing responders and control room operators to trace and review an incident as it’s happening.

5. Buy or hire?

Sometimes this decision is obvious, but no two companies are the same so at other times it needs careful consideration. Is the use of the two-way radio system limited to a one-off event or do you require it on a regular and indefinite basis? There are pros and cons for both hiring and purchasing. With the hiring option there is no large financial outlay and you can vary the number of handsets, spare batteries, charging stations etc plus the servicing and maintenance of the handsets are the responsibility of the supplier. With the purchasing option once you have made the initial financial outlay then there is no monthly charge. You will need to arrange the repair and servicing of the equipment and if you are purchasing professional radios then you will also need to apply for a licence from OFCOM (Office of Communications).

Guide to two way communication device: Definition, types, and ...

A two way communication device enables vital conversation with bidirectional solutions that improve unimpeded information sharing. It plays an important role in motorcycle riding, extreme sports, factory tours, and field control. This blog is the ultimate guide to introducing its definition, types, applications, and considerations when purchasing.
  • What is a two way communication device?
  • Three types of 2-way communicators with different forms and uses
  • Three applications that you need wireless 2 way communication devices
  • How to choose the best two way communication device?

What is a two way communication device?

Technically speaking, a two-way communicator is any device that enables two or more individuals to communicate. Examples of such devices include home door entry systems, industrial and educational communications, and vehicle-to-vehicle communications. This tool is also appropriate for purposes like inter-factory communications, field control in live events, racing, movie filming, etc. 

What are the differences between mobile phones and Bluetooth two way communication? A smartphone cannot replace the effective and immediate communication that is possible with various kinds of two-way radios. All of the big manufacturers have tried, but two-way comms are unbeatable. Nowadays, most users of two-way radios choose the portable model because of its portability, robustness, ease of use, and efficiency in situations where communication might mean a difference in crucial details. 

Three types of 2-way communicators with different forms and uses

We are going to introduce the three common types of two-way wireless comms used in daily life, including the motorcycle-to-motorcycle helmet intercom, intercom headset, and handheld walkie-talkie. They are in various forms and designs and are compatible with different circumstances.

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Motorcycle helmet two way communication

A motorbike Bluetooth helmet-to-helmet intercom is a practical tool for riding and bicycling. The purpose of Bluetooth intercoms is to facilitate communication between motorcyclists. The small communication system installed on the helmet enables riders to talk to another rider or the pillion during high-speed riding. Also, it can help with songs, GPS use, and communication.  

It is especially useful if you're cycling with other people. However, you may also utilize it if you're riding by yourself. To make sure you're headed in the right route, 2 way motorcycle communication can play your favorite music or follow the GPS directions. Moreover, intercoms are known to be expensive.

Wireless intercom headset communication system

This type of communicator is designed to be worn on your head and start talking through the microphone near your mouth. Most products of this type are made to support multi-way wireless communication for group talking. For instance, the SYNCO XTalk wireless intercom headset can maintain a team conversation among nine people and transmit the information clearly at a certain distance. It meets a variety of group communication requirements, including assistive listening, sports coaching, TV or broadcast production, and guided tours.

Handheld walkie-talkie comm device

This type of 2 way wireless communication is also called the push-to-talk intercom, which mainly applies to outdoor sports and work, such as security patrol, construction, emergency services, and so on. They allow users to talk to each other through voice messages in a long distance, which is perfect for participants in outdoor activities must communicate clearly and easily with one another. 

Three applications that you need wireless 2 way communication devices

What is a two-way communication device used for? It can apply to diverse usage scenarios, such as motorcycle riding, off-road sports, and site activities.

Motorcycle riding, biking, and go-karting

Two way communication devices for motorcycles not only support wireless speaking between rider-to-rider and rider-to-passenger, but also enable riders and bikers to deal with calls, listen to songs, receive FM radio, and use GPS for directions.

Helmet-mounted radio communication devices for motorcyclists and cyclists place high demands on sound transmission and noise reduction. They need to be able to filter out the wind and engine sounds that pour into the microphone while riding. In addition, a simple and easy-to-use design is necessary to ensure a safe road trip at high speeds.

Skiing, snowmobile-riding, climbing, hiking, and other off-road sports

A 2-way helmet communication is small, compact, and robust and is unquestionably a good choice for extreme sports. It lets you keep in touch with your teams in case of emergency, Small robust waterproof radio comms function very well for most enduro riding, hiking, skiing, and climbing. This device is easily accessible and usable while wearing gloves when dealing with messages from your friend.

Touring, conferencing, live performing, and other site activities

This portable 2-way communicator is ideal for tourism as a mobile and durable tour guide euqipment, which offers hikes, city tours, factory tour, engaging museum visits. It ensures information is delivered clearly and effectively in noisy environments like factories or when teams are dispersed.

How to choose the best two way communication device?

If you have the requirement to buy a two-way or multi-way comm, then you should consider a few things when buying except for the types and usage scenes. It includes sound quality, ease of use, battery runtime, communication channels, and additional features.

Audio quality: Can the long distance two way communication devices ensure clear and stable talking?

Users must be able to hear and be heard clearly. Steady conversation should be made quick and easy using the wireless two-way communicator system. Users may be heard thanks to the comm without being overpowered by other passersby or background noise. 

Even while staying aware of your surroundings is essential, you still want your journey to be improved with clear and stable calls, interesting podcasts, crisp music, and accurate navigational hints. Choose hands-free two-way communication devices that have a well-balanced bass that enhances your music without overpowering other parts, and a pure middle for crystal-clear vocals and spoken content.

Ease of use: Does it have a convenient and simple operation to use?

You should confirm that the 2-way comm has all the functionality needed to make sure you and your friend can use and maintain it with ease whenever needed. It is suggested to look for intercoms with easy-to-use controls that let you change tunes, adjust volume, and answer calls without having to fiddle around too much. Voice-assistant control would be great, which ensures 

Long battery life: Is the two way communication system durable for long-lasting activities?

We recommend using long-lasting and quick-charging two-way communication devices to maintain the tours, rides, activities, and events at peak performance levels, fully charged and ready easily. At a reasonable cost, it offers the best possible performance and unparalleled value.

Communication channel: Can it add more speakers and turn to a multi-way comm system?

Two way communicator can help you stay in touch and communicate important information about the situation. However, the need to talk in group is usual. It is simple to organize many tours or workgroup activities at the same time. So it would be better if the two-way intercom could add more comms into the conversation.

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